Privacy Policy

Platinum Touch Industries, LLC (“Platinum Touch Industries”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit:

https://www.pti-llc.net/

By using this website, you agree to the collection and use of information in accordance with this policy.


1. Company Information

Platinum Touch Industries, LLC

North Shore Office
222 E Wisconsin Ave, Suite 117
Lake Forest, Illinois 60045

Chicago Office
6625 N Avondale
Chicago, Illinois 60631

Phone: (773) 775-9988
Email: Vince@PTI-LLC.net
Website: https://www.pti-llc.net/


2. Information We Collect

We may collect different types of information when you interact with our website.

Personal Information

You may voluntarily provide personal information when you:

  • Submit a contact form

  • Request a quote

  • Call or email us

  • Subscribe to newsletters

  • Submit project inquiries

Information collected may include:

  • Name

  • Email address

  • Phone number

  • Project details

  • Address or location

  • Any other information you provide in a message

Automatically Collected Information

When you visit the website, certain information may automatically be collected through analytics tools and cookies.

This may include:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral sources

This information helps us improve website performance and user experience.


3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and quote requests

  • Communicate about services

  • Provide customer support

  • Improve website functionality

  • Analyze website usage

  • Send marketing or service updates (if you opt in)

  • Maintain website security

We do not sell personal information to third parties.


4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • remember user preferences

  • analyze traffic and site performance

  • understand visitor behavior

  • improve website usability

You can disable cookies in your browser settings. However, some website features may not function properly if cookies are disabled.


5. Third-Party Services

We may use third-party services that collect information on our behalf.

These services may include:

  • Google Analytics

  • Website hosting providers

  • Email marketing platforms

  • CRM or contact management tools

  • Marketing or advertising services

These providers only access information necessary to perform their services and are obligated to maintain confidentiality.


6. Data Security

We implement reasonable security measures to protect your personal information.

These measures include:

  • secure hosting environments

  • SSL encryption

  • limited access to personal data

  • monitoring for unauthorized access

However, no online transmission or storage method can be guaranteed to be completely secure.


7. Data Retention

We retain personal information only for as long as necessary to:

  • fulfill the purpose for which it was collected

  • comply with legal obligations

  • resolve disputes

  • enforce agreements

Once information is no longer required, it may be securely deleted or anonymized.


8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information.

These rights may include the ability to:

  • request access to your personal data

  • request correction of inaccurate information

  • request deletion of your data

  • opt out of marketing communications

To exercise any of these rights, please contact us using the information listed below.


9. Third-Party Links

Our website may contain links to external websites or services.

We are not responsible for the privacy practices or content of those websites.

Users are encouraged to review the privacy policies of any third-party sites they visit.


10. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we will take steps to delete that information.


11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will be posted on this page and will become effective immediately upon publication.

We encourage users to review this page periodically.


12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Platinum Touch Industries, LLC

North Shore Office
222 E Wisconsin Ave, Suite 117
Lake Forest, IL 60045

Chicago Office
6625 N Avondale
Chicago, IL 60631

Phone: (773) 775-9988
Email: Vince@PTI-LLC.net
Website: https://www.pti-llc.net/

Let’s Start
the Conversation

If you’re considering a renovation, custom addition, or new home project, we welcome the opportunity to learn about your goals and explore how we can help bring your vision to life.

2025 RotY Residential Interior Awards $100,000 to $250,000
2025 RotY Residential Interior Awards $100,000 to $150,000
2019 Best of houzz service awards